NMD support services are an important resource for customers. Providing 24/7 support increases customer loyalty through improved accuracy and efficiencies. NMD provides as much support as possible to ensure all questions/ concerns are handled in a professional, timely manner in addition to providing as much guidance and follow-up as needed. NMD can ease the confusion that exists in the current healthcare marketplace. 24/7 hotline services include but are not limited to:
- Coding, Coverage, Compliance, Reimbursement Clarifications Questions
- Pre-Certification
- Prior-Authorization